Privacy Policy

Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.
• Sensitive Personal Data or Information (SPDI): As defined under Indian law (or analogous rules), personal data that is sensitive by its nature — for example, financial information, government‐issued identifiers, authentication credentials, health data.
• Processing: Any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, storage, use, disclosure.

Jurisdiction & Legal Framework

We are based in India and comply with:

• the Information Technology Act, 2000 & Rules thereunder;
• any applicable rules for SPDI under Indian law;
• applicable taxation, financial regulation and gambling laws in India;
• any data protection legislation that may come into force (e.g. the upcoming Data Protection Bill or similar state laws).

Where we act as a data controller for personal data, we ensure that data processing is lawful, fair, and transparent.

Information We Collect

We may collect the following categories of data from you when you use our Services:

1. Account and Registration Information:
   • Name, date of birth, gender (if required for age verification)
   • Contact information: email address, postal address, telephone/mobile number
   • Login credentials: username, password, security questions
2. Identity Verification / Know Your Customer (KYC):
   • Government‐issued identity proof (e.g., Aadhaar, PAN, passport) where permitted and required by law or regulation
   • Proof of address (utility bills, bank statements, etc.)
3. Financial & Payment Information:
   • Payment method details (credit card, net banking, UPI, e‐wallets, etc.)
   • Bank account or card numbers as required for deposits/withdrawals
   • Transaction history, including amounts, dates,and  types of purchases/games
4. Usage Data & Analytics:
   • Log information (IP address, browser type, device information, operating system)
   • Usage patterns: pages visited, games played, duration, time stamps
   • Location data (approximate, based on IP or device GPS, if applicable)
5. Cookies, Tracking & Similar Technologies:
   • Cookies (session and persistent)
   • Web beacons/pixels, analytics tools (e.g., Google Analytics)
   • Device identifiers
6. Communications & Support Data:
   • Email or chat correspondence with user support
   • Feedback, complaints, surveys
7. Optional Data:
   • Marketing preferences
   • Profile data (if you choose to provide it, e.g., profile photo, avatar)

Purposes of Processing

We process your personal data for the following purposes:

• To register and manage your account and verify your identity (including age and eligibility) for legal compliance.
• To provide our services, including processing deposits, withdrawals, game play, rewards, etc.
• To communicate with you: notifications, account updates, and responses to support inquiries.
• To perform risk assessments, fraud prevention, anti‑money laundering (AML), and compliance oversight.
• To process payments and financial transactions; to meet any legal or regulatory obligations.
• To analyze how you use the Site and Services to improve and optimize user experience, usability, and website/game design.
• To send you promotional materials, offers, or marketing (if you have consented to this).
• To enforce our Terms & Conditions, to detect, prevent, or respond to security incidents, or malicious behavior.

Legal Bases for Processing

Where required under applicable law, we rely on one or more of the following legal bases:

• Consent: e.g., for marketing communications, cookies (not strictly necessary), identity verification, etc.
• Legitimate interests: e.g., fraud prevention, analytics, service improvements.
• Performance of a contract: to fulfil our obligations to provide services to you (games, payments).
• Legal or regulatory obligations: KYC, AML, age verification, tax reporting.

Sharing & Disclosure of Personal Data

We may share your personal data under the following circumstances:

• With service providers or vendors who perform functions on our behalf (e.g., payment processors, identity verification services, customer support, analytics providers). These vendors are bound by contractual obligations to maintain confidentiality and secure handling.
• With regulatory, judicial, law enforcement, or government authorities, if required by law, regulation, court order, or to fulfill legal obligations (e.g,. anti‑money laundering, tax authorities).
• In business transfers: in case of merger, acquisition, reorganization, sale of assets, etc., provided that the buyer agrees to handle data under a privacy policy consistent with this one.
• With affiliates or subsidiaries, if relevant, under similar protections.
• With your consent, where you have explicitly agreed to such sharing.

Data Retention

We retain your personal data only for as long as necessary to:

• fulfill the purposes described in this Policy;
• comply with legal, regulatory, or contractual obligations (financial record retention, KYC/AML retention periods);
• resolve disputes, enforce our agreements, and prevent abuse.

After that, we securely delete, anonymize, or aggregate your data so you cannot be identified, unless prohibited by law.

Security Measures

We take reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These may include:

• Encryption of data in transit (e.g., TLS/SSL).
• Secure storage systems.
• Access controls, role-based access, and the principle of least privilege.
• Regular security assessments, audits, and vulnerability testing.
• Incident response plan.

Nevertheless, no method of transmission or storage is absolutely secure; we cannot guarantee that unauthorized access will never occur.

Cookies & Similar Technologies

• We use cookies and similar tracking technologies to operate and improve our Site and Services, to personalize content, to understand how you use the site, and to remember your preferences.
• The types of cookies used may include session cookies, persistent cookies, third-party cookies (for analytics or advertising purposes), and strictly necessary cookies.
• You can configure your browser or device to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site or Services may not function properly.

Children’s Data

Our Services are not directed to minors (persons under the age of 18 or under applicable legal age in your jurisdiction). We do not knowingly collect personal data from individuals under the age of 18.

If we discover that we have inadvertently collected personal data from a minor without proper verification or parental consent, we will take reasonable steps to delete that information.

Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Right of access: obtain confirmation whether we hold your personal data, and receive a copy.
• Right to correction: correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): delete your personal data under certain circumstances.
• Right to restriction of processing.
• Right to data portability: receive your data in a structured, commonly used format, or transferable to another service provider.
• Right to object: to processing based on legitimate interests or for marketing.
• Right to withdraw consent: for processing based on consent.

To exercise any of these rights, please contact us as per Section 14 below. We will respond in accordance with applicable law.

International Transfers

If your personal data is transferred or processed outside of India (to our service providers or cloud hosts in other countries), we will ensure that:

• Such transfers comply with applicable law.
• Appropriate safeguards are in place (contractual clauses, binding corporate rules, adequacy decisions where applicable).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, regulatory environment, or for other operational, technical, or business reasons.

When we make material changes, we will notify you by a prominent notice on the Site (e.g., a banner or pop-up) or by email (if contact information is available) before the changes take effect.

Your continued use of the Site after the effective date of the updated Policy constitutes your agreement to the revised Policy.

Additional Legal Disclaimers & Notes for Gambling / Casino Sites

Risk Disclosures: Participation in gambling or casino games involves risk. Use of our Services is at your own risk; winnings are not guaranteed.

Age Verification & Legal Compliance: You must be of legal age under Indian law to use our Services. We may require you to provide identity documents to verify your age.

Regulatory & Tax Obligations: We comply with all applicable state and national licensing/regulatory requirements for online gambling that pertain to our Services.